Hassle Free Warranty

Warranty Coverage

We stand behind the quality of our products and are committed to ensuring your satisfaction. If your product arrives defective, we offer a comprehensive warranty to address any issues.

Warranty Terms

1. Eligibility: This warranty is valid only for products purchased directly from our website. Proof of purchase is required to validate the warranty.

2. Replacement Policy: If your product is found to be defective upon arrival, we will provide a replacement product free of charge. Please contact our customer service team immediately upon receiving your product to initiate a replacement request.

How to Claim Your Warranty

1. Contact Us: Reach out to our customer service team via email or phone with your order number and a detailed description of the defect.

2. Provide Proof: Include photographs of the defective product and proof of purchase.

3. Return Instructions: Our team will provide you with instructions on how to return the defective product. Once received, we will process your replacement request promptly.

Exclusions

This warranty does not cover:

• Damage caused by misuse, abuse, or neglect.
• Normal wear and tear.
• Unauthorized repairs or modifications.

Customer Service Contact

Email: support@urbantouch.co

Note: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Thank you for choosing us. We are dedicated to providing you with the highest quality products and exceptional customer service.